Frequently Asked Questions

Everything you need to know about your Margaux experience.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for personalized advice.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging. Exchanges are always free, while returns for a refund may be subject to a small restocking fee.

When will my order arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

Do you ship internationally?

Yes, Margaux ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How should I care for my Margaux garments?

To maintain the quality of our premium fabrics, we recommend following the specific care instructions on the inner label. Most of our delicate pieces benefit from dry cleaning or a gentle hand wash.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Klarna or Afterpay.